Licensed to practice law since 1991, Jeff started in the title business in 2003. By immersing himself completely in the business and gladly handling the toughest title issues, Jeff quickly learned the intricacies of title commitments and clearing Schedule C. Because of his legal background and ability to handle tough issues, Jeff is known as a problem solver who is often able to come up with solutions that allow even the toughest files to close. His willingness to put his hands in everything to ensure that it all gets done correctly is what allows him to be so good at what he does.
Cristina began her career in the Title Industry in 1996. She is a Native Houstonian, and outside the office she enjoys spending time with her husband and children. As an Escrow Officer she specializes in closing the full range of residential transactions, including Resale, Refinance, Relocation and New Construction. Cristina understands that relationships are the foundation of the real estate industry and that building long term relationships is key to her success and the success of her clients.
Director of Marketing and Sales
Letty began in real estate at the young age of 15, working part time as an assistant to a real estate agent. In 2000 Letty shifted over to the title industry and, utilizing her personality and her ability to learn quickly, soon became a closer. She joined our office in 2003 and after a short break to focus on being a mom, she came back in 2012 as the marketing director. She brings a unique blend of knowledge from both the Realtor and Escrow Officer perspective to her role in business development, nurturing relationships with our current and prospective customers. This dual background gives Letty a true understanding of all sides of your transaction. She is fluent in both English and Spanish giving her the opportunity of expanding her clientele. Letty works closely with the closing team to ensure the highest level of customer service during the closing process. Outside of work, she enjoys spending time with her husband and two children.
Junior Closer / Assistant to Cristina Castillo
Claudia has been in the title business for over 15 years. She came to work with us in August of 2006. She is loved by her co-workers and our customers because of her ability to stay calm in even the most stressful of situations. Being fluent in both English and Spanish, Claudia is an essential part of the team. With every day that passes she flourishes. Outside the office, Claudia enjoys spending time with her family.
Sabrina began her career in the title business in 2005, joining our team in 2010. She has more than 15 years’ experience in customer service and loves working with others. Sabrina has an outgoing personality, a willingness to learn, and a drive to take on new challenges. Her energy keeps the office alive throughout a workday and always knows how to make someone smile. Her success in the title industry continues to climb with each passing year.
Escrow Assistant to Jeff Laird
Jennifer joined our team and started her career in the title industry in March of 2017. With almost 16 years of customer service experience Jennifer shines through client and vendor interactions. Jennifer is extremely hard-working and really enjoys being there for her clients whenever she is needed. She is loved throughout the office for her helpfulness and always brings a smile to everyone she encounters. Jennifer’s willingness to learn mixed with her eagerness to help others makes her an amazing addition to our team. Outside of work Jennifer enjoys spending time with her fur baby and loved ones.
Escrow Assistant to Linda Lee-Hulberg
Emily began her career in real estate in 2011 as a transaction coordinator for real estate agents. After graduating with a Marketing degree from Sam Houston State University she began her career in the title industry in 2016 and came to work with us in May of 2017. Emily’s experience in order entry mixed with her demonstrated history of working in the real estate and title industry make her a wonderful addition to our team. Using her prior customer service skills along with her close attention to detail, Emily is dedicated in providing the utmost professional and seamless closing process. This skillset along with her sweet demeanor will allow her to exceed in the title industry effortlessly and will help her to reach her goal of one day being an Escrow Officer. Outside of the office Emily enjoys creating music, playing disc golf and spending time with her loved ones.
Escrow Assistant to Linda Lee-Hulberg
Bio information coming soon
Prior to joining the Laird Law Firm Makenzie began her career in real estate in 2012 as a loan processor. During her time in the Home Mortgage industry Makenzie assisted title companies daily and decided to shift her career to the title industry. Makenzie joined us in December of 2017 and has shown immense knowledge as an escrow assistant along with an eagerness to learn. She is always willing to lend a helping hand along with a smile. Makenzie is loved by her co-workers and clients because of the calm and sweet nature she possesses. She has shown great self-growth and has been a wonderful addition to our team. Outside of work, Makenzie enjoys spending time with her family, painting and creating art!
Director of First Impressions
Nicole’s career path has always led her in a direction to be of assistance to others. She believes that a great first impression goes a long way when creating a great business relationship with customers. Nicole joined our office in May 2016. As Director of First Impressions, it is Nicole’s responsibility to greet, make comfortable, and accommodate clients when they call or come into the office. She is the friendly voice that answers the phone, and the first smile clients and staff see when they walk in the door. In addition, Nicole can be counted on to assist team members when needed. To this effort, Nicole employs her extensive and diverse customer service background in every aspect of the job. In her spare time, Nicole enjoys family time, reading and singing. Nicole is a big fan of the Blues and Jazz music era.